Quorn Foods

Background

Quorn has grown dramatically during the last 10 years to become the most recognisable brand of meat free products across the UK and Europe. As a result, their pallet usage and customer base has grown significantly, diversifying their supply chain operation. Quorn has an excellent supply chain team however the requirement for a specialist provider of equipment management services became apparent due to the high level of time & resources needed to manage the equipment through a complex Supply Chain whilst executing the departments core role. Significant opportunities were identified both in terms of cost avoidance and cost savings by the EMS team. EMS’s expertise, in coordination with the Quorn team, started delivering these benefits at a speedy pace. EMS’s expertise & full in-depth review of all flows meant that further potential medium/longer term benefits. EMS were employed as Quorn’s partner for pallet management since July 2020.

Providing a Clear Picture

• Establishing a bird’s eye view of Quorn’s expansive & complex pallet supply chain was key
• EMS quickly produced a monthly reporting pack, providing insight and analysis
• As a result, detailed & granular control of the pallet account was secured. Potential future challenges were swiftly identified & worked upon before they would become a real issue

Result: Full visibility & transparency

Managing Legacy Issues

• Time lag & a process relying heavily on manual tasks meant that they were discrepancies between the CHEP and Quorn Foods records
• EMS put pallet data under the microscope and focused on controlling each key variable
• All manual legacy reporting problems were eradicated by developing Quorn own automated reporting
• Allowed Quorn to extend supply contract

Result: Zero penalty costs

Continuous Improvement

• Working closely together, EMS instigated a Quorn automated reporting process, stopping the need for Quorn colleagues to send manual data
• The above, allied with EMS’s own tools, allowed for the audit process to be fully managed by EMS & is now streamlined in terms of timing and data accuracy
• Now looking at other opportunities for EMS to extend working relationship to other products used in the network

Result: Resource time savings