Website Privacy Policy
Title: Website Privacy Policy
Last Updated: 13 May 2026
This privacy policy applies to:
- emspalletmanagement.co.uk
- emspalletmanagement.com
These websites are operated by Equipment Management Solutions Group and its subsidiaries (“we”, “us”, “our”).
We are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your information when you use our websites, contact us or apply for employment with us.
- Who We Are
Equipment Management Solutions Group and its subsidiaries
Websites:
- emspalletmanagement.co.uk
- emspalletmanagement.com
Email: compliance@ems-pm.com
Address:
First Floor West, Bowling Mill
Dean Clough
Halifax
HX3 5AX
- Personal Data We Collect
We may collect and process the following categories of personal data:
- name and contact details;
- email address and telephone number;
- company and business information;
- enquiry and correspondence records;
- recruitment and employment application information;
- technical information including IP address, browser type, operating system and device information;
- website usage information collected through cookies and analytics technologies.
We may collect information submitted through:
- website contact forms;
- email correspondence;
- telephone enquiries;
- recruitment applications and CV submissions.
- How We Use Your Personal Data
We may use your personal data to:
- respond to enquiries and requests;
- provide our products and services;
- manage customer and supplier relationships;
- administer and improve our websites;
- maintain website security and functionality;
- analyse website performance and usage trends;
- comply with legal and regulatory obligations;
- send marketing communications where legally permitted;
- assess recruitment applications and employment suitability.
We may use website analytics tools to help improve website performance, user experience and our services.
- Lawful Basis for Processing
We process personal data under one or more of the following lawful bases:
- your consent;
- performance of a contract;
- compliance with legal obligations;
- our legitimate business interests, provided these do not override your rights and freedoms.
- Cookies and Website Analytics
Our websites use cookies and similar technologies to support website functionality, security and analytics.
Some cookies are essential for the operation of the websites. Non-essential cookies, including analytics cookies, may be used to help us understand website traffic and improve user experience.
Where required by law, non-essential cookies will only be used after obtaining your consent.
Further information can be found in our Cookie Policy.
- Sharing Your Information
We may share personal data with:
- IT and website service providers;
- hosting and cloud service providers;
- analytics providers;
- professional advisers;
- logistics and operational partners;
- recruitment service providers;
- regulators, law enforcement agencies or authorities where legally required.
We do not sell personal data to third parties.
- International Transfers
As part of our international operations, personal data may be processed in countries outside the UK and EEA.
Where this occurs, we implement appropriate safeguards in accordance with applicable data protection laws.
- Recruitment Information
If you apply for employment with us, we may process personal information including:
- CVs and application forms;
- employment history;
- qualifications and training records;
- references;
- interview notes;
- right to work documentation;
- recruitment correspondence.
Recruitment information is used solely for recruitment, employment assessment and related administrative purposes.
If your application is unsuccessful, we may retain your information for a limited period for future recruitment consideration unless you request otherwise.
- Data Retention
We retain personal data only for as long as reasonably necessary for business, legal or regulatory purposes.
Retention periods may vary depending on the nature of the information and applicable legal requirements.
- Data Security
We implement reasonable technical and organisational measures to help protect personal data against unauthorised access, loss, misuse or disclosure.
However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
- Your Rights
Under applicable data protection laws, you may have rights including:
- the right to access your personal data;
- the right to correct inaccurate information;
- the right to request deletion of personal data;
- the right to restrict or object to processing;
- the right to data portability;
- the right to withdraw consent where processing relies on consent.
Requests relating to personal data can be made via:
- Complaints
If you have concerns about how we process your personal data, please contact us at:
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO):
- Third-Party Websites
Our websites may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page, and the latest version will always apply.
